When the 14 days start
For goods, the period normally starts when you or a third party you nominate, other than the carrier, takes physical possession of the goods. For services it starts when the contract is concluded.
How to withdraw
It is enough to send an unequivocal statement of your decision before the deadline. The form below is optional; you may also write to clienti@azfire.eu.
Refund
For a valid withdrawal, we refund payments received, including the cost of the standard outbound delivery, without undue delay and no later than 14 days after being informed. For goods we may withhold the refund until the goods are returned or evidence of return is supplied. Extra costs for a delivery method more expensive than standard are not refunded.
Returning the product
The product must be returned without undue delay and no later than 14 days after the withdrawal notice to AZ COMMERCIALE SRL, Via A. Gelpi 43, 25048 Edolo (BS), Italy. Direct return costs are borne by the consumer. You are liable only for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
WiNet Care
If you expressly request WiNet Care to start during the withdrawal period and later withdraw, a proportionate amount may be due for the service already provided up to the time of withdrawal, under the applicable rules.
Withdrawal contact:
AZ COMMERCIALE SRL
Via A. Gelpi 43 - 25048 Edolo (Bs)
clienti@azfire.eu • 0492700700
